Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 24, 2025
At Longforma, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, application, and services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide, improve, and secure our Services. The types of information we collect include:
a. Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, password, and other relevant details.
- Payment Information: When you make a purchase, we collect payment details, such as your billing address and payment method (processed securely by third-party providers).
- Content and Input: Information you provide while using Longforma (e.g., outlines, drafts, or other long-form content you create).
b. Information We Collect Automatically
- Usage Data: Information about how you interact with our Services, including pages viewed, time spent, and features used.
- Device Information: Information about the device and browser you use to access our Services, including IP address, operating system, and browser type.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and collect usage data.
c. Information from Third Parties
We may receive additional information about you from third-party services, such as payment processors or analytics providers.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: Ensuring functionality, performance, and user experience.
- To Personalize Your Experience: Tailoring content, recommendations, and features to your preferences.
- To Communicate With You: Sending updates, newsletters, and support-related messages.
- To Ensure Security: Detecting and preventing fraudulent activity or misuse of our platform.
- To Comply with Legal Obligations: Meeting regulatory, tax, or contractual requirements.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- With Service Providers: Third-party providers who assist us with hosting, analytics, payments, and customer support.
- For Legal Reasons: If required by law, regulation, or legal process, or to protect Longforma’s rights or users.
- In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information through your account settings.
- Delete: You can request the deletion of your account and personal information.
- Opt-Out: You can opt out of marketing communications by following the unsubscribe link in our emails.
- Cookies: Manage or disable cookies through your browser settings.
For specific rights under laws like GDPR or CCPA, please contact us at support@longforma.com.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, we securely delete or anonymize your data.
6. Data Security
We take data security seriously and implement industry-standard measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their policies before providing personal information.
8. Children's Privacy
Longforma does not knowingly collect personal information from children under 13 (or the applicable age of consent in your jurisdiction). If we become aware that a child’s information has been collected, we will take steps to delete it promptly.
9. International Users
If you access our Services from outside the United States, please note that your information may be transferred, stored, and processed in the United States or other countries where we operate. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. Significant changes may be communicated through email or other means.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at support@longforma.com.
By using Longforma, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your information.